Shipping Policy

At Ayroil, we aim to deliver your order safely, quickly, and with proper care. Once your order is placed, our team begins processing it so your hair oil reaches you as soon as possible.

Delivery Areas

We currently deliver across Pakistan, including major cities and supported service areas through our courier partners.

Delivery availability may vary for remote areas depending on courier coverage.

Order Processing Time

Orders are usually processed within 24 to 48 hours after confirmation.

Orders placed on weekends, public holidays, or during high-demand periods may take slightly longer to process.

Delivery Time

Estimated delivery time is usually:

3 to 5 working days for major cities
5 to 7 working days for remote or less accessible areas

Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, incorrect address details, or circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be shown at checkout before you confirm your order.

From time to time, Ayroil may offer free shipping promotions. Any such offer will be clearly mentioned on the website or checkout page.

Cash on Delivery

Cash on Delivery may be available for eligible orders in Pakistan.

Please make sure your phone number and delivery address are correct so the courier can contact you if needed.

Order Confirmation

After you place an order, you may receive an order confirmation through email, SMS, WhatsApp, or phone call.

In some cases, we may contact you to verify your order before dispatch. Orders that cannot be confirmed may be delayed or cancelled.

Incorrect Address or Contact Details

Please provide complete and accurate shipping information, including your name, phone number, house number, street, area, city, and any nearby landmark.

Ayroil will not be responsible for delivery delays or failed deliveries caused by incorrect, incomplete, or unreachable contact details.

Failed Delivery Attempts

If the courier is unable to deliver your order due to an unavailable customer, incorrect address, or unanswered calls, the parcel may be returned to us.

If you still want the order, you may need to place a new order or pay any additional delivery charges required for re-shipping.

Damaged or Missing Items

If your order arrives damaged, leaked, or incomplete, please contact us as soon as possible after receiving the parcel.

You may be asked to share photos or videos of the parcel, product, and packaging so we can review the issue properly.

Delayed Orders

While we try our best to deliver on time, delays may happen due to courier issues, weather, high order volume, public holidays, or other unexpected reasons.

If your order is delayed, you can contact our support team and we will help check the delivery status.

Contact Us

For shipping questions or order support, contact us at:

Email: [email protected]